Business deals happen every single day, and when your business expands and you start to deal with foreign companies, there may be some things that you have to give due consideration. Dealing with foreign clients is a whole new ball game. There is now a difference between language, law, and culture. If you note these three considerations, a smoother business transaction is what you can expect.
Secure Certified Translation Services
Since there is a language barrier between you and the foreign entity involved, it would be best for you to seek the help of certified translation services. Make sure that you would have contracts, memorandum of agreement or understanding, and other necessary documents translated to your own language. If you are drafting the documents, you could ask the translation service to write them in the language of your client. This will show transparency and assure both parties that the conditions have been threshed out and that all aspects of the business deal have been put in paper. This will help build trust, which according to Cadallas, is one key ingredient for a business transaction.
Understand the Foreign Culture
One of the most basic business etiquettes you need to master is to have a deep understanding of their culture. This will ensure that you will not be doing anything that could offend your client. For instance, if you have Japanese clients, you have to understand that bowing is a sign of respect. When the meeting ends and they bow, they expect you to bow as well. According to Japanese Business Resource, the Japanese are very forgiving when it comes to foreigners, but knowing their culture would surely impress them.
Learn the Laws Involved
Since a foreign entity is established in a foreign country, you would need to understand the basic laws of your own country when dealing with foreign-based companies or firms. This will ensure that all the processes in your business are all in accordance to your country’s laws. In addition, also check the regulations pertaining to customs, especially if it would involve any shipment from abroad. Don’t forget to check the taxes that are to be paid.
When dealing with foreign clients, remember that a knowledge of their language and culture is a plus factor. Try to hire the services of a good translation service so you could be assured that miscommunication never happens.